Privacy Policy

Privacy Policy

Virtually Assist 360 LLC (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, submit a form, request information, or use our virtual assistant and business support services. By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect
Depending on how you interact with us, we may collect information such as:
Information You Provide
This may include:

  • Name
  • Business name
  • Email address
  • Telephone number
  • Mailing or business address
  • Job title or professional information
  • Information submitted through contact or inquiry forms
  • Information provided during consultations
  • Service requirements and project details
  • Billing and transaction-related information
  • Communications between you and Virtually Assist 360 LLC

Please do not submit sensitive personal information through our website unless it is specifically requested and necessary for the services being provided.

Information Collected Automatically When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Referring website
  • Approximate location information
  • Date and time of website visits
  • Website usage and interaction information

This information may be collected through cookies, analytics tools, server logs, and similar technologies.

2. How We Use Information
We may use collected information to:

  • Respond to inquiries and requests.
  • Provide and manage our services.
  • Communicate with clients and prospective clients.
  • Schedule consultations and appointments.
  • Process payments and invoices.
  • Customize services according to client requirements.
  • Manage client accounts and projects.
  • Improve our website and services.
  • Analyze website usage and performance.
  • Send service-related communications.
  • Send marketing communications where permitted by law.
  • Prevent fraud, abuse, and unauthorized activity.
  • Maintain website and information security.
  • Comply with legal and regulatory obligations.

3. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, understand website usage, remember preferences, and support analytics or marketing activities.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.

4. Analytics and Third-Party Services
We may use third-party service providers to support website analytics, communications, payments, advertising, hosting, scheduling, customer relationship management, and other business operations.
These providers may process information according to their own privacy policies and applicable agreements.
We do not control the privacy practices of independent third-party services.

5. How We Share Information
We may share information with trusted service providers and contractors when reasonably necessary to operate our business and provide requested services. Information may also be disclosed:

  • When required by law.
  • To respond to lawful legal processes or government requests.
  • To protect our rights, property, or safety.
  • To investigate suspected fraud, abuse, or security incidents.
  • In connection with a business transaction such as a merger, acquisition, restructuring, or sale of assets.
  • With your consent or at your direction.

We do not sell personal information as a general business practice.

6. Client Information and Confidential Business Data
As a virtual assistant company, clients may provide access to business systems, documents, customer information, CRM platforms, email accounts, calendars, websites, or other business resources.
We use such information only as reasonably necessary to provide the requested services and according to the applicable client agreement.
Clients should provide only the information and access necessary for the services being performed.

7. Data Security
We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.
However, no method of electronic storage or transmission is completely secure. Therefore, we cannot guarantee absolute security of information transmitted to or stored by us.

8. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide services, maintain business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
Retention periods may vary depending on the nature of the information and the reason it was collected.

9. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
These may include the right to:

  • Request access to certain personal information.
  • Request correction of inaccurate information.
  • Request deletion of information where legally applicable.
  • Withdraw consent where processing is based on consent.
  • Opt out of certain marketing communications.
  • Ask questions about how your information is handled.

To exercise an applicable privacy right, contact us using the information below. We may need to verify your identity before completing certain requests.

10. Marketing Communications
If you provide your contact information, we may send you information about our services, promotions, updates, or other business communications where permitted by law.
You may unsubscribe from marketing emails by using the unsubscribe instructions included in the message or by contacting us directly.
Service-related communications may still be sent when necessary to provide requested services.

11. Children’s Privacy
Our website and services are intended for businesses and general audiences and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

12. International Clients
Virtually Assist 360 LLC is a Texas-based company and may provide services to clients located in the United States, Canada, and other locations.
If you access our website or use our services from outside the United States, your information may be processed or stored in the United States or other locations where our service providers operate.
By using our services, you acknowledge that information may be transferred across borders where permitted by applicable law.

13. Canadian Privacy
If you are located in Canada, applicable Canadian privacy laws may provide you with additional rights regarding your personal information.
Virtually Assist 360 LLC will handle personal information in accordance with applicable privacy requirements based on the nature of the information, services, and relationship involved.
Canadian clients may contact us regarding questions or requests concerning the handling of their personal information.

14. Third-Party Websites
Our website may contain links to third-party websites, applications, or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage users to review the privacy policies of third-party services before providing personal information.

15. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, technology, services, or legal requirements.
Any changes will be posted on this page with an updated effective date.

16. Contact Us
If you have questions about this Privacy Policy or wish to submit a privacy-related request, please contact:

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