Terms & Conditions

Terms & Conditions

Welcome to Virtually Assist 360 LLC (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, services, and related communications. By accessing our website or purchasing, requesting, or using our services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree with these Terms, please do not use our website or services.

1. About Our Services
Virtually Assist 360 LLC provides virtual assistant and business support services to businesses and individuals, including clients in the United States and Canada.
Our services may include, but are not limited to:

  • Administrative and executive assistance
  • Customer support
  • Data entry and data management
  • Email and calendar management
  • Lead generation and research
  • CRM management
  • Social media assistance
  • E-commerce support
  • Real estate and property management support
  • Healthcare administrative support
  • Website and digital marketing assistance
  • Appointment scheduling
  • Other customized virtual assistance and business support services

The exact services, deliverables, working hours, turnaround times, and responsibilities will depend on the package or service agreement selected by the client.

2. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information, instructions, materials, and access necessary for us to perform the agreed services.
Clients must ensure that:

  • Information provided to Virtually Assist 360 LLC is accurate.
  • They have the legal right to provide any documents, data, or materials supplied to us.
  • Login credentials and access permissions provided to us are authorized.
  • Instructions provided to our team comply with applicable laws and regulations.
  • They promptly review and approve materials when required.

Delays caused by incomplete information, unavailable access, or delayed client responses may affect project timelines.

3. Service Agreements and Scope of Work
Specific services may be provided under a separate proposal, service agreement, statement of work, or subscription/package.
Where a separate agreement exists, its terms will govern the specific services, fees, responsibilities, and deliverables agreed upon between the client and Virtually Assist 360 LLC.
Requests outside the agreed scope may be subject to additional fees or a revised service agreement.

4. Fees and Payments
Clients agree to pay all fees associated with the services they purchase according to the applicable proposal, invoice, package, or service agreement.
Unless otherwise agreed in writing:

  • Payments must be made according to the stated payment schedule.
  • Services may be paused or suspended when payments are overdue.
  • Additional work outside the agreed scope may incur additional charges.
  • Fees already paid for completed services may be non-refundable unless otherwise stated in writing.

Any applicable taxes, transaction fees, or third-party charges may be the responsibility of the client.

5. Cancellation and Termination
Either party may terminate an ongoing service arrangement according to the terms of the applicable service agreement.
Virtually Assist 360 LLC reserves the right to suspend or terminate services if:

  • Payments are not received as agreed.
  • The client violates these Terms.
  • The client requests unlawful, fraudulent, abusive, or unethical activities.
  • Continued service would create a legal, security, or operational risk.

Upon termination, the client remains responsible for fees incurred for services performed before termination.

6. Confidentiality
Virtually Assist 360 LLC understands that clients may provide confidential business information while using our services.
We will take reasonable measures to protect confidential information and use it only for legitimate business purposes related to the services being provided, subject to applicable law and the terms of any separate confidentiality or non-disclosure agreement.
Clients are also responsible for maintaining the confidentiality of any proprietary information, systems, processes, or materials provided by Virtually Assist 360 LLC.

7. Data and Third-Party Platforms
Our services may require the use of third-party platforms, software, websites, CRM systems, communication tools, social media platforms, payment processors, or other services.
Virtually Assist 360 LLC does not control third-party platforms and cannot guarantee their availability, security, functionality, policies, or continued operation.
Clients are responsible for maintaining appropriate authorization and permissions for accounts and platforms they provide access to.

8. Intellectual Property
Unless otherwise agreed in writing, Virtually Assist 360 LLC retains ownership of its pre-existing materials, templates, systems, processes, methodologies, know-how, and internal resources.
Client-specific work product created and paid for as part of an agreed service may be provided to the client according to the applicable service agreement.
Third-party materials, software, trademarks, logos, and other intellectual property remain the property of their respective owners.

9. Website Use
You agree to use our website only for lawful purposes.
You may not:

  • Attempt to gain unauthorized access to our website or systems.
  • Introduce malicious software or harmful code.
  • Use our website for fraudulent or unlawful activities.
  • Copy or reproduce website content without permission.
  • Interfere with the operation or security of the website.
  • Misrepresent your identity or affiliation with another person or organization.

We reserve the right to restrict or terminate access to our website when necessary.

10. No Guarantee of Results
Virtually Assist 360 LLC will make reasonable efforts to provide professional and reliable services. However, we do not guarantee specific business outcomes, revenue, sales, leads, rankings, customer acquisition, or other results unless expressly guaranteed in a written agreement.
Business results may depend on factors outside our control, including market conditions, client actions, competition, third-party platforms, and other circumstances.

11. Disclaimer
Our website and services are provided on an “as available” basis to the extent permitted by applicable law.
We do not guarantee that our website will always be uninterrupted, error-free, secure, or available.
Nothing on our website should be considered legal, financial, medical, tax, or other professional advice unless expressly stated otherwise.

12. Limitation of Liability
To the maximum extent permitted by applicable law, Virtually Assist 360 LLC and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the use of our website or services.
Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

13. Indemnification
You agree to indemnify and hold harmless Virtually Assist 360 LLC, its owners, employees, contractors, affiliates, and service providers from claims, losses, liabilities, damages, and expenses arising from:

  • Your misuse of our website or services.
  • Your violation of these Terms.
  • Your violation of applicable laws or third-party rights.
  • Information or materials supplied by you.
  • Unauthorized activities conducted through accounts or systems you provide access to.

14. Changes to These Terms
We may update these Terms from time to time to reflect changes to our services, business practices, or legal requirements.
Updated Terms will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

15. Governing Law
These Terms will be governed by the laws of the State of Texas, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute will be handled in accordance with applicable Texas law and any dispute-resolution provisions contained in a separate agreement between the parties.

16. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

17. Entire Agreement
These Terms, together with any applicable service agreement, proposal, statement of work, or other written agreement between you and Virtually Assist 360 LLC, constitute the understanding governing your use of our website and services.

18. Contact Us
If you have questions about these Terms & Conditions, please contact.

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